Last updated: 27 October 2026
This Disclaimer applies to the Is It Brian Or Bryan website and the products offered through our store.
1. Product Information and Images
We aim to ensure that product descriptions, specifications, photographs and other information on our website are accurate and up to date. However, product images are provided for illustrative purposes, and minor variations in colour, appearance or presentation may occur.
Please read each product's description, dimensions, weight limits, features and instructions carefully before purchasing. If you have questions about a product's suitability, please contact us before placing your order.
2. Pet Safety and Supervision
Your pet's safety and well-being are important to us. Products must be used according to their intended purpose and any supplied instructions or safety warnings.
Please supervise your pet when introducing new products, particularly pet doors, automatic or smart feeders, car seats and other accessories. Check products regularly for damage or wear, and discontinue use if a product appears unsafe.
Always ensure that products are appropriate for your pet's size, weight, behaviour and needs. Pet car seats and tethers should not be treated as a substitute for a properly assessed vehicle restraint system.
3. Sizing and Product Suitability
Product dimensions, recommended weight limits and sizing information are provided as a guide. Please measure your pet and check the product specifications carefully before ordering to help ensure a suitable fit.
You are responsible for checking the stated measurements and compatibility requirements before purchase. If you are unsure, please contact us for clarification.
4. Veterinary Advice
The information on this website is provided for general informational purposes only and is not intended to constitute veterinary, medical or professional animal-care advice.
Our products and website content are not intended to diagnose, treat, cure or prevent any animal health condition. If you have concerns about your pet's health, behaviour, diet or safety, please consult a qualified veterinarian or appropriate animal-care professional.
5. Product Use and Results
Every pet is different, and individual experiences may vary. We cannot guarantee that a product will produce a particular behavioural, comfort or training outcome for every pet.
Please follow all relevant product instructions and use your judgement when deciding whether a product is appropriate for your pet.
6. Australian Consumer Law
Nothing in this Disclaimer excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or other applicable laws where those rights cannot legally be excluded, restricted or modified.
If you have a concern about a product purchased from us, please contact us so we can assist.
7. Contact Us
If you have questions about this Disclaimer or any product listed on our website, please contact us through the Contact Us page on our website.
We appreciate your support and are committed to helping pet owners make informed purchasing decisions.